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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anne Marie Edmunds

Anne Marie Edmunds

December 26, 2024

5  out of  5
rating by Anne Marie Edmunds
"So helpful and was able to answer all my questions!"
We responded:
"Thanks for your kind feedback, AnneMarie! It's a delight to have you as my client. Really appreciate your trust and confidence in me and trusting me and my Team with your coverage questions. Call us anytime. "
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Marvic Condalor

December 23, 2024

4  out of  5
rating by Marvic Condalor
"Customer service very good, crew easy to talk explained very well what you need to know ."
We responded:
"Thank you, Marvic, for sharing your feedback! I'm glad to know that our team provided you with good customer service and clear explanations. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Andrew Kelly

December 10, 2024

5  out of  5
rating by Andrew Kelly
"Travis Campbell is exceptional! 100% focused on client needs and outcomes! Travis is the definition of client centered!"
We responded:
"Andrew, thank you for your fantastic review! We're so happy to know that Travis's dedication and customer-focused approach made such a positive impact. Your feedback is greatly appreciated, and we'll be sure to share your kind words with Travis. If you need any further assistance, our office is always here to help!"
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Sharon Schaff

December 9, 2024

5  out of  5
rating by Sharon Schaff
"Wonderful people to work with I have never had a problem with anyone that works there."
We responded:
"Sharon, so grateful for your great experiences with us. Glad that the good work of helping clients like you is continuing! You've been a great client over the years and have been with me since I started as an Agent! Thank you for all those years! Happy Holidays to you!"
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P Alley

December 5, 2024

5  out of  5
rating by P Alley
"Travis was extremely helpful and quick. He was knowledge and pleasant, gave me the exact information I needed and even made i easy for me to access atba later date. I would definitely recommend."
We responded:
"Thank you, P Alley, for your wonderful review! I'm glad to know that Travis provided you with the information you needed efficiently and pleasantly. It's great to hear that he made accessing the information easy for you later on. We appreciate your recommendation and are here for any future needs or questions you might have!"
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Joni Irvin

November 27, 2024

5  out of  5
rating by Joni Irvin
"Travis was friendly and efficient during my experience with him."
We responded:
"Thank you, Joni, for your wonderful review! I'm glad to hear that Travis provided you with friendly and efficient service. We appreciate your feedback and look forward to assisting you with any future needs. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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ANJALI LAROSE

November 21, 2024

5  out of  5
rating by ANJALI LAROSE
"I'm a caregiver for 3 people and and fiduciary for 2 people. Sometimes it can be difficult to juggle financial issues with banking institutions. Starting up fiduciary accounts, setting up payments etc... They have been more than helpful and understanding helping to set up auto pay and providing customer care beyond excellence! There staff is very personable,providing needed documentation, and providing quotes and whatever else I've needed. They are also very prompt in returning phone calls and answering questions. I truely appreciate the staff at Paul's office. I even followed him to his new location out of my way because of his staff's excellence."
We responded:
"Anjali, thank you so much for the fantastic rating! I'm happy you had a positive experience with our office. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Jeremy Lisoski

November 14, 2024

5  out of  5
rating by Jeremy Lisoski
"Always happy to help with car insurance highly recommend Statefarm😊"
We responded:
"Jeremy, thank you for your kind words and recommendation! We're happy to assist with your car insurance needs. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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veronica grandt

November 4, 2024

5  out of  5
rating by veronica grandt
"This team is always courteous and helpful. Got a question? They can answer it!"
We responded:
"Veronica, thank you for your wonderful review! We're glad to know that our team has been courteous and helpful in answering your questions. Your satisfaction is our priority, and we're here to assist you with any inquiries you may have. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Laura Filer

October 31, 2024

5  out of  5
rating by Laura Filer
"When a car hit my house and damage needed repair. State farm came through. And my house is all repaired."
We responded:
"Laura, thank you for sharing your experience! I'm glad we could assist you when your house needed repairs after the accident. It's wonderful to know that everything is now in good shape. If you ever need anything else, our office is here to help. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Channelle Wetmore

October 19, 2024

5  out of  5
rating by Channelle Wetmore
"I love the people that work at Paul's ofifice .They are always there to help. They always do a great job"
We responded:
"Channelle, thank you so much for your kind words! I'm glad to hear that our team has been able to assist you effectively. We truly appreciate your support and are always here to help with any of your insurance needs. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Justin Ward

October 18, 2024

5  out of  5
rating by Justin Ward
"Fast and friendly support!"
We responded:
"Justin we're thrilled to have you as part of our Agency Family. Glad you're pleased our team and and the service they've provided. Really appreciate your feed back, it means the world!"
Profile photo of The Review

The Review

October 9, 2024

5  out of  5
rating by The Review
"Great customer service."
We responded:
"Thank you for your kind words! I'm happy you had a great experience with our customer service. If you ever need anything else, feel free to reach out. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Lori Odom

October 7, 2024

5  out of  5
rating by Lori Odom
"Everyone @ this office is always so nice and immediately solves whatever concern I am calling about."
We responded:
"Lori, thank you for your wonderful review! I'm happy to know that our team is consistently able to address your concerns promptly. Your kind words about our office mean a lot to us. We're always here to help with any future needs! - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Nyla Simone

October 7, 2024

5  out of  5
rating by Nyla Simone
"Travis was the best agent we have in a while. He navigated through a lot confusing issues with ease and a bright personality! I’m so glad we spoke with him today!"
We responded:
"Nyla, thank you for your wonderful review! I'm glad to hear that Travis was able to assist you with such ease and positivity. We're grateful to have him on our team, and it's fantastic that he made your experience a pleasant one. If you need any further assistance, don't hesitate to reach out. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Sterling Wells

October 3, 2024

5  out of  5
rating by Sterling Wells
"Outstanding job."
We responded:
"Sterling, Thank you for your outstanding review! I'm glad you had a positive experience with our office. If you need any further assistance, we're here to help. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Michelle

September 23, 2024

5  out of  5
rating by Michelle
"The guys in the office were amazing, caring and listened to my concerns. And they are still reaching out to me to see if we are doing good. A Big Thank you,Travis🩵💙"
We responded:
"Michelle, thank you for your wonderful review! I'm happy to know you had a positive experience with our office. If you ever need further assistance, we're here to help. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Almut Sidow

September 19, 2024

5  out of  5
rating by Almut Sidow
"Travis, my State Farm agent, is always super helpful, attentive to detail and makes sure to take care of my insurance needs quickly. Highly recommend !"
We responded:
"Thank you, Almut, for your wonderful review! I'm glad to hear that Travis has been super helpful and attentive to your insurance needs. We appreciate your recommendation and are always here to assist you quickly and efficiently. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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ヅChole ヅ

September 19, 2024

5  out of  5
rating by ヅChole ヅ
"The gentleman who helped me was kind and helpful."
We responded:
"Thank you, Chole, for your wonderful review! I'm glad to hear that our team member was kind and helpful during your visit. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, don't hesitate to reach out. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Denise And Gary Porter

September 18, 2024

5  out of  5
rating by Denise And Gary Porter
"Great help with my insurance questions."
We responded:
"Thank you, Denise and Gary, for your kind words! I'm happy to know that we could assist with your insurance questions. If you need any further assistance, feel free to reach out anytime. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Christie Maness

September 16, 2024

5  out of  5
rating by Christie Maness
"Paul has been wonderful! Since I moved here from across the country he got me set up and has even had some great suggestions to make my insurance even better! Definitely recommend!"
We responded:
"Christie, I'm so glad to hear that you've had a positive experience with our office since your move! It's wonderful that our suggestions have helped enhance your insurance. Thank you for recommending us and for your kind words. If you ever need further assistance, we're here for you! - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Girl nextdoor

September 16, 2024

5  out of  5
rating by Girl nextdoor
"Being part of the State farm family is amazing they have your back like no other so definitely recommending joining State farm. Now what is that jingle...oh yeah like a good neighbor State farm is there. And they really are ❤️ thank you State farm 💝"
We responded:
"Thank you so much for your wonderful review! We're glad to have you as part of the State Farm family and appreciate your recommendation. It's fantastic to know that you feel supported by our team. If you ever need anything, we're here for you! - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Makayla Wright

August 31, 2024

5  out of  5
rating by Makayla Wright
"Travis, who just started on August 1st, helped me understand my issue I had and my reason for calling. Being new, he took it upon himself to find out what it was that I needed to know. He was communicative, optimistic, kind and helpful. I got off the call understanding my issue, and was happy that Travis is a new part of the State Farm team. You can tell he enjoys his job!"
We responded:
"Makayla, thank you for sharing your experience! I'm glad to hear that Travis was able to assist you effectively. His communication and optimism are truly valuable to our team. We're happy to have him on board and appreciate your kind words. If you need any further assistance, please don't hesitate to reach out. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Michelle Mccormack

August 30, 2024

5  out of  5
rating by Michelle Mccormack
"Been with them for about twenty years now.Always great customer service!"
We responded:
"Michelle, thank you for your loyalty over the past twenty years. I'm happy to know you've consistently received great customer service. We're always here to help with any future needs or questions. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
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Cara Mejia

August 29, 2024

3  out of  5
rating by Cara Mejia
"I don't like the fact that you don't get to speak to a person in person."
We responded:
"Cara, thank you for your feedback. I understand the importance of speaking to someone in person. Your input is valuable, and we are always looking for ways to improve our service. Please feel free to reach out to our office if you have any further concerns or suggestions. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"