State Farm® Insurance Agent Paul Rohrbaugh
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angelamaria Martone
February 21, 2025
5
out of
5
rating by Angelamaria Martone
"I've been with state farm for several years and the staff has been nothing but wonderful. I've recently been dealing with Travis and he helped me decide a few things that I was reluctant to do. He is wonderful."
We responded:
"Thank you, Angelamaria, for your kind words and for being with us for several years! I'm delighted to hear that Travis was able to assist you with your decisions and that you found his help valuable. Our team is here to support you, so please feel free to reach out for any future needs or questions. We're always happy to assist!"
Ryan Kallenberger
February 19, 2025
5
out of
5
rating by Ryan Kallenberger
"Extremely helpful and great service!"
We responded:
"Thank you, Ryan, for your feedback! I'm happy to know you found our service helpful. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
June Bug
February 7, 2025
5
out of
5
rating by June Bug
"Travis was wonderful!! I appreciate all he does 😊. I am however not a fan of Paul. Huge thumbs down for Paul Rohrbaugh!"
We responded:
"Thanks for your feedback. I'm mortified that you haven't heard about our amazing and free phone app. State Farm now provides a virtual and free insurance card that is always up to date right on your phone. So you never have to get a paper card any longer. The cards are always included in your renewal statement, but they sometimes get thrown out if you don't know they're there. While we have had a recent industry low price increase, I noticed that you also upgraded one of your vehicles to a 2023 and because newer vehicles are worth more than your older cars, the premiums are tied to what your new car is potentially worth. The more expensive a vehicle, the higher the premiums will be. Also, I noticed that you don't have our new Drive Safe and Save discount that can save you anywhere between 10% and 50% on your premiums. The other discount that you're eligible for is our Defensive Driver Discount that will lower your premiums by 5% with the successful completion of an online class. Please call us for more info, we would love to help you with your concerns. "
Lisa Jennings
February 3, 2025
5
out of
5
rating by Lisa Jennings
"We are moving from Michigan to the state of Washington next month. We ran into some problems here in Michigan while securing auto insurance before our move. I contacted Tami in Paul Rohrbaugh’s office, and she immediately handled everything for me, even contacting the Michigan office to get things squared away. Her customer service is exemplary and I’m grateful that we chose their office to do business with. We got a great rate and excellent service, so we’re glad we made the switch to State Farm and specifically, Paul Rohrbaugh’s agency and Tami! Lisa J."
We responded:
"Thank you, Lisa, for sharing your experience! I'm happy to hear that Tami was able to assist you with the transition and resolve the issues with your auto insurance. We're grateful to have you with us and are here for any future needs as you settle into Washington."
september luketz
January 31, 2025
5
out of
5
rating by september luketz
"Nothing but excellent results and service with State Farm. Highly recommend!"
We responded:
"Thank you, September, for your fantastic feedback! I'm happy to know that you've had excellent results and service with us. Your recommendation means a lot. If you ever need assistance or have questions, feel free to reach out."
Joshua Baytee
January 27, 2025
5
out of
5
rating by Joshua Baytee
"Travis is an awesome guy. Positive demeanor. Worked diligently to provide me accurate answers to my questions. Professional Attitude. I pray the Lord Jesus blesses him 🙏🏽"
We responded:
"Thank you, Joshua, for sharing your experience! We're glad Travis could assist you. Your kind words mean a lot. If you have more questions or need help, feel free to reach out."
ricardo orozco
January 27, 2025
5
out of
5
rating by ricardo orozco
"Have been with State Farm for most of my life. They have always taken great care of me Helping me through questions about car Insurance and how to save money. No matter if it's a new or old worker, they all seem to come through with great hospitality Thank you, Ryan, Tammy, And Paul For providing amazing service."
We responded:
"Thank you, Ricardo, for your wonderful feedback! I'm happy to know that our team, including Ryan, Tammy and the rest of our team has consistently provided you with the support and hospitality you deserve. It's great to hear that we've been able to assist you with your insurance questions and help you save money. We're here for any future needs or questions you might have!"
virginio morales
January 10, 2025
5
out of
5
rating by virginio morales
"Good service"
We responded:
"Virginio, thanks so much for your kind review. We're grateful to have you as a client. Let us know anytime you need a question answered, we're here for you!! "
Anne Marie Edmunds
December 26, 2024
5
out of
5
rating by Anne Marie Edmunds
"So helpful and was able to answer all my questions!"
We responded:
"Thanks for your kind feedback, AnneMarie! It's a delight to have you as my client. Really appreciate your trust and confidence in me and trusting me and my Team with your coverage questions. Call us anytime. "
Marvic Condalor
December 23, 2024
4
out of
5
rating by Marvic Condalor
"Customer service very good, crew easy to talk explained very well what you need to know ."
We responded:
"Thank you, Marvic, for sharing your feedback! I'm glad to know that our team provided you with good customer service and clear explanations. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Andrew Kelly
December 10, 2024
5
out of
5
rating by Andrew Kelly
"Travis Campbell is exceptional! 100% focused on client needs and outcomes! Travis is the definition of client centered!"
We responded:
"Andrew, thank you for your fantastic review! We're so happy to know that Travis's dedication and customer-focused approach made such a positive impact. Your feedback is greatly appreciated, and we'll be sure to share your kind words with Travis. If you need any further assistance, our office is always here to help!"
Sharon Schaff
December 9, 2024
5
out of
5
rating by Sharon Schaff
"Wonderful people to work with I have never had a problem with anyone that works there."
We responded:
"Sharon, so grateful for your great experiences with us. Glad that the good work of helping clients like you is continuing! You've been a great client over the years and have been with me since I started as an Agent! Thank you for all those years! Happy Holidays to you!"
P Alley
December 5, 2024
5
out of
5
rating by P Alley
"Travis was extremely helpful and quick. He was knowledge and pleasant, gave me the exact information I needed and even made i easy for me to access atba later date. I would definitely recommend."
We responded:
"Thank you, P Alley, for your wonderful review! I'm glad to know that Travis provided you with the information you needed efficiently and pleasantly. It's great to hear that he made accessing the information easy for you later on. We appreciate your recommendation and are here for any future needs or questions you might have!"
Joni Irvin
November 27, 2024
5
out of
5
rating by Joni Irvin
"Travis was friendly and efficient during my experience with him."
We responded:
"Thank you, Joni, for your wonderful review! I'm glad to hear that Travis provided you with friendly and efficient service. We appreciate your feedback and look forward to assisting you with any future needs. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
ANJALI LAROSE
November 21, 2024
5
out of
5
rating by ANJALI LAROSE
"I'm a caregiver for 3 people and and fiduciary for 2 people. Sometimes it can be difficult to juggle financial issues with banking institutions. Starting up fiduciary accounts, setting up payments etc... They have been more than helpful and understanding helping to set up auto pay and providing customer care beyond excellence! There staff is very personable,providing needed documentation, and providing quotes and whatever else I've needed. They are also very prompt in returning phone calls and answering questions. I truely appreciate the staff at Paul's office. I even followed him to his new location out of my way because of his staff's excellence."
We responded:
"Anjali, thank you so much for the fantastic rating! I'm happy you had a positive experience with our office. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
Jeremy Lisoski
November 14, 2024
5
out of
5
rating by Jeremy Lisoski
"Always happy to help with car insurance highly recommend Statefarm😊"
We responded:
"Jeremy, thank you for your kind words and recommendation! We're happy to assist with your car insurance needs. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
veronica grandt
November 4, 2024
5
out of
5
rating by veronica grandt
"This team is always courteous and helpful. Got a question? They can answer it!"
We responded:
"Veronica, thank you for your wonderful review! We're glad to know that our team has been courteous and helpful in answering your questions. Your satisfaction is our priority, and we're here to assist you with any inquiries you may have. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
Laura Filer
October 31, 2024
5
out of
5
rating by Laura Filer
"When a car hit my house and damage needed repair. State farm came through. And my house is all repaired."
We responded:
"Laura, thank you for sharing your experience! I'm glad we could assist you when your house needed repairs after the accident. It's wonderful to know that everything is now in good shape. If you ever need anything else, our office is here to help. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
Channelle Wetmore
October 19, 2024
5
out of
5
rating by Channelle Wetmore
"I love the people that work at Paul's ofifice .They are always there to help. They always do a great job"
We responded:
"Channelle, thank you so much for your kind words! I'm glad to hear that our team has been able to assist you effectively. We truly appreciate your support and are always here to help with any of your insurance needs. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
Justin Ward
October 18, 2024
5
out of
5
rating by Justin Ward
"Fast and friendly support!"
We responded:
"Justin we're thrilled to have you as part of our Agency Family. Glad you're pleased our team and and the service they've provided. Really appreciate your feed back, it means the world!"
The Review
October 9, 2024
5
out of
5
rating by The Review
"Great customer service."
We responded:
"Thank you for your kind words! I'm happy you had a great experience with our customer service. If you ever need anything else, feel free to reach out. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
Lori Odom
October 7, 2024
5
out of
5
rating by Lori Odom
"Everyone @ this office is always so nice and immediately solves whatever concern I am calling about."
We responded:
"Lori, thank you for your wonderful review! I'm happy to know that our team is consistently able to address your concerns promptly. Your kind words about our office mean a lot to us. We're always here to help with any future needs! - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
Nyla Simone
October 7, 2024
5
out of
5
rating by Nyla Simone
"Travis was the best agent we have in a while. He navigated through a lot confusing issues with ease and a bright personality! I’m so glad we spoke with him today!"
We responded:
"Nyla, thank you for your wonderful review! I'm glad to hear that Travis was able to assist you with such ease and positivity. We're grateful to have him on our team, and it's fantastic that he made your experience a pleasant one. If you need any further assistance, don't hesitate to reach out. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
Sterling Wells
October 3, 2024
5
out of
5
rating by Sterling Wells
"Outstanding job."
We responded:
"Sterling, Thank you for your outstanding review! I'm glad you had a positive experience with our office. If you need any further assistance, we're here to help. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"
Michelle
September 23, 2024
5
out of
5
rating by Michelle
"The guys in the office were amazing, caring and listened to my concerns. And they are still reaching out to me to see if we are doing good. A Big Thank you,Travis🩵💙"
We responded:
"Michelle, thank you for your wonderful review! I'm happy to know you had a positive experience with our office. If you ever need further assistance, we're here to help. - Paul Rohrbaugh - State Farm Insurance Agent, Tacoma, WA"